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What’s Trending in Group Benefits Across Canada (2025)

Small business owners reviewing group benefits options in Alberta
Alberta employers are modernizing their benefits to stay competitive.

1. Rising Benefit Costs Are Forcing Smarter Plan Design

Canadian employers are feeling the pressure of increasing health benefits costs. According to Benefits Canada, the projected cost trend for 2025 is 7.4 %, up from 5 % in 2024. That’s one of the sharpest increases in a decade — driven by inflation, higher drug costs, and increased demand for mental health services. Source: Benefits Canada – 2025 Cost Trend Report


In a 2025 survey, 73 % of employers said rising costs are their top issue influencing benefits strategy. Source: Benefits Canada – Employer Cost Concerns Survey


Many businesses are managing costs by:

  • Encouraging generic or biosimilar drug use

  • Offering flexible plan options or health spending accounts

  • Analyzing claims data to identify trends early


At Safe Crest Insurance Inc., we help Alberta businesses find balanced plan structures that protect both employer budgets and employee satisfaction.


2. Mental Health Support Is Now Essential Coverage

Mental health claims continue to grow faster than any other category. According to the Canadian Life and Health Insurance Association (CLHIA), claims for psychological services are among the top rising benefit expenses. Source: CLHIA 2025 Fact Book (PDF)


Person talking with a therapist online using employer benefits
Mental health benefits continue to grow in importance across Canada

Today, employers are expected to move beyond reactive coverage and provide preventative mental wellness tools such as:

  • Digital therapy platforms

  • Employee assistance programs (EAPs)

  • Resilience and mindfulness training


As Mercer Canada highlights, mental wellness integration is a leading benefits innovation for 2025. Source: Mercer – Innovative and Emerging Benefits Survey 2024-2025


3. Flexibility and Personalization Are Redefining Benefits

Traditional “one-size-fits-all” plans are losing relevance. Modern employees expect flexibility — the ability to tailor coverage to life stage, lifestyle, and family needs. Source: Benefits Canada – Providers Report


Employers across Canada are introducing:

  • Voluntary or add-on benefits (like pet insurance or enhanced life coverage)

  • Modular plans that let employees “build their own benefits”

  • Health spending and wellness accounts for personal choice


Safe Crest Insurance helps small businesses in Alberta design modular benefit structures that grow with their team.


4. Diversity, Equity & Inclusion in Benefits

A major shift is underway: benefit plans must serve a diverse workforce. RBC Insurance reports that many plans are still falling short for Canada’s diverse population, particularly younger workers, women, LGBTQ+ employees, and caregivers. Source: Insurance Business Canada – RBC DEI Study


Forward-looking employers are introducing:

  • Fertility and family-building support

  • Gender-affirming medical coverage

  • Menopause and caregiver support resources


Inclusivity also extends to communications — from respecting pronouns to ensuring plan documents are accessible and easy to understand.


5. Digital Tools, Data & AI Are Transforming Administration

Benefits are becoming smarter. Carriers and administrators are investing heavily in digital experiences and analytics to improve efficiency and engagement. Source: LIMRA – Digital Transformation in Workplace Benefits (2025)


This includes:

  • Predictive analytics to flag emerging claim trends

  • Mobile apps for seamless claim submission

  • Personalized dashboards for plan members


Employee using a mobile app to submit health claims
Digital tools are transforming the benefits experience for employees.

These innovations are reshaping how employees interact with their benefits — especially in remote and hybrid work environments.


6. Wellness, Prevention, and Holistic Health

The boundary between benefits and wellness is disappearing. More employers now integrate wellness accounts, nutrition programs, and stress-reduction tools into their benefits plans. Source: GroupHEALTH – 5 Trends in Employee Health Benefits


Group of employees participating in a workplace wellness program
Preventative wellness programs are becoming key components of benefits

The corporate wellness market in Canada was valued at over USD 2.4 billion in 2022 and continues to grow. Source: Grand View Research – Corporate Wellness Market in Canada

At Safe Crest Insurance, we often recommend integrating wellness accounts or preventative care coverage into plans — small additions that can greatly reduce absenteeism and boost morale.


7. Managing Chronic Conditions and Specialty Drug Costs

High-cost medications, such as GLP-1 drugs for weight management and diabetes, are driving cost spikes. Benefits Canada projects these drugs alone could add 1.2 % to benefit costs in 2025. Source: Benefits Canada – Specialty Drug Costs


Employers are responding by adding prior authorization, drug pooling, and case management strategies. For smaller groups, balancing cost control and compassion requires careful plan design — something Safe Crest Insurance specializes in.


8. Communication and Employee Engagement

Even the best plan won’t succeed if employees don’t understand or use it. Many organizations are investing in communication strategies, decision-support tools, and better onboarding materials. Source: Mercer – Innovative Benefits Survey


Regular education and simple digital experiences can help ensure employees fully value their benefits — increasing retention and satisfaction.



Looking Ahead

For Alberta employers, these trends point toward a future of data-driven, employee-centric, and flexible group benefits. While costs are rising, there’s also tremendous opportunity to build smarter, more inclusive, and more resilient benefits programs.


At Safe Crest Insurance Inc., we guide small and mid-sized businesses through every step — from plan design to employee rollout — ensuring that your benefits strategy supports your people and your bottom line.



 
 
 

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